Claims management services page Claims management require a number of components to ensure success. We believe that we can offer damage claims management solutions where the key outcome will be a material net cost saving.

Knowledge of industry sector.

The UniCar Group has been working exclusively in the automotive logistics sector for over 30 years. Our management and staff have come from many of the leading logistics service providers, shipping lines, manufacturers and insurance organisations operating in this sector. This brings both knowledge and a customer viewpoint culled from all relevant perspectives and therefore the ability to exploit opportunities to create an environment of increased recoveries and better solutions to damage prevention.

Insurance sector expertise

We understands risk transfer mechanisms and how effective risk management is a core outcome required to optimise net retained and transferred cost objectives. Our experience of designing and managing competitive global marine insurance programmes – where the insurable interest is finished vehicles – stems from a long standing involvement with the London insurance market. As one of the main global centres for the insurance industry, this also gives us an association with many of the leading marine cargo insurers and the latest thinking in this area.


We believe that our system application is a key element to a successful claims management value proposition. Our software has been designed, based on our intellectual capital, by an IT provider serving a major brand in the FVL sector for over 10 years. We believe this extended supply chain solution understanding has helped us build a superior solution.

Contractual expertise

Through our FVL and insurance expertise we are able to give advice on how to draft supplier contracts that maximise recovery opportunities by limiting the relief of liability available to an otherwise responsible party. We know from past and current insurance market experience, the extent to which contractual conditions can be accommodated by the many different forms of marine and transit insurance policies available from the leading risk carriers including Protection and Indemnity Clubs.