About UCM

UCM Global’s exclusive focus is on risk management solutions that support the global automotive logistics sector.

UCM Global’s services include claims management and damage cost recoveries related to new car delivery on a worldwide basis, plus we have a dedicated risk management and loss prevention team wholly focussed on improving our client’s business performance. We also co-ordinate and control catastrophe loss events such as hail or contamination affecting new vehicles, anywhere in the world.

We place particular emphasis on using data and metrics, along with intimate sector knowledge to identify and reduce cost levels, working with logistics service providers to find sustainable ways to reduce and prevent damages occurring.

Our in-house designed claims management platform is the portal to a comprehensive and intuitive direct claim submission approach reducing waiting times and improving efficiency in the process.

But it is our know-how, through experience, connections, and deep understanding of the complexities of handling vehicles in the distribution chain from plant to dealer, that creates practical and effective tailored solutions for our customers.

We work for OEMs on both Global and Regional basis. We work with long-established OEM and importer clients as well as start-ups, especially in the emerging electric vehicle sector. For each of these diverse clients, we create bespoke processes and system solutions to best reflect their needs.