Component Claims Management

Component damage and loss is often an area of unidentified drain on bottom line business performance. We can bring the expertise required to efficiently manage these losses and achieve impressive cost recovery outcomes

In the current multi-modal transport world where efficient logistics faces new practical challenges, our component (inbound and/or aftersales parts) claim and recovery service can address at least one main headache for OEMs and their insurers – ensuring damage claims do not interrupt efficient logistics processes.

Component damage and loss is often an area of unidentified drain on bottom line business performance. Using acquired experience from cargo liability and marine insurance environments, we can bring the expertise required to efficiently manage these losses and achieve impressive cost recovery outcomes that ultimate drive the cost out of our clients’ businesses.

Supported by specifically designed systems optimise the process of handling claims and so allow us to focus on engineering value from our expertise, we enable our customers to maintain an arms-length oversight on this subject which otherwise would consume valuable management time.

Service Highlights:

  • Cost recovery rates exceeding 90% of claimed value
  • Experience of handling claims across all automotive regions
  • Focused damage reporting and risk identification

Sustainable Quality | Global Expertise